What is the Fasah platform?

It is the electronic platform of the Zakat, Tax and Customs Authority through which import release is processed in Saudi Arabia, based on the invoice and description data.

Do I pay anything when I receive the parcel in Saudi Arabia?

The calculator estimates transport only; ask the quote to state whether any amount is payable on delivery before you confirm the shipment.

Saudi Customs on Parcels from Türkiye: ZATCA, the Fasah Platform and What to Prepare

In Saudi Arabia the Zakat, Tax and Customs Authority (ZATCA) decides what happens to a parcel from Türkiye, and release is processed through its Fasah platform from the invoice, the content description and the declared value. MarkaShip estimates transport only, so do not assume the price covers any duty or tax; ask about that line before confirming the shipment and check ZATCA’s current instructions for your item.

Updated 18 October 2026 · اقرأ بالعربية

Who clears your parcel in Saudi Arabia

Only ZATCA decides, and import release is processed through its electronic platform, Fasah. The declaration is built from the store invoice and the content description, so a vague line such as "assorted clothes" or a missing invoice delays release more than any other factor. Have a clear invoice per store, item names in the description, the real purchase value and a phone number for delivery coordination.

Does the process differ between Riyadh, Jeddah and Dammam?

Air shipments normally land at one of the big airports: King Khalid in Riyadh for the central region, King Abdulaziz in Jeddah for the west including Makkah, Madinah and Taif, and King Fahd in Dammam for the east. The authority is the same, but the arrival point decides where the parcel is cleared and which depot delivers it, so write your city and district precisely so it is routed correctly.

Customs or the SFDA?

Customs looks at procedure and documents, while the Saudi Food and Drug Authority has its own requirements for cosmetics and food-contact products. If you buy kitchenware or care products in quantities beyond personal use, ask about SFDA conditions before paying. For electronic and wireless devices, ask the competent Saudi authority what is required before buying.

Checklist before ordering

Set the delivery address and activate your short national address in your account, and combine orders from different stores into one shipment to reduce the number of declarations. Ask directly whether the quote shows any amount payable on delivery and what happens if the authority asks for extra documents. We do not publish a duty rate because rules change; the reference is the official authority and its current instructions.

Common questions

Sources to check

Product rules and transport conditions can change. Confirm current requirements before buying or shipping.

Related steps

Get a purchase quote

Send the exact product link and options, destination city and any acceptable substitute. Review the itemized quote and shipping eligibility before payment.

Explore Buy for Me